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Telephone Use | Management Strategies

  1. If remembering telephone numbers is troublesome, perhaps aids such as speed-dial, or a list of commonly dialled numbers next to the phone would be of assistance. Similarly, it may be beneficial to have a bulletin board by the phone with pictures of people who most often call, along with their names and phone numbers

  2. Limit access to the phone if they lack judgment and as a result are vulnerable to phone scams, or if they divulge personal information over the phone to strangers

  3. Purchase a phone with an enlarged key pad to make dialling easier for people with motor skill or vision problems.

  4. Arrange for a special friend to call at a specific time on a regular basis and chat with the family member. Ask the friend to leave a message for you with the person you care for. You can coach the Alzheimer's disease patient to anticipate this phone call, and help them practice how to handle it. This offers the person you care for a chance to practice their phone skills regularly without feeling put on the spot.

  5. If the person you care for has to make a phone call, make sure it is at a time of day when they are not tired, hungry or need to use the bathroom. This will help them to concentrate and remain attentive during the conversation.

  6. Consider having an answering machine for when you are not around, this would eliminate the need for the person you care for answering the phone and attempting to remember to relay a message.



See Also:
Symptom Library > Memory & Language > Memory of Recent Events
Symptom Library > Personality Changes > Interest/Initiative (lack of)
Symptom Library > Everyday Activities > Operating Gadgets/Appliances
Symptom Library > Physical Changes > Sensory Input
Symptom Library > Thinking & Judgment > Judgment
Symptom Library > Thinking & Judgment > Attention/Concentration (lack of)
About Dementia > Alzheimer's Disease > Memory
About Dementia > Alzheimer's Disease > Agnosia
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Last updated July 14, 2017
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